Please refer to the following Frequently Asked Questions (FAQs). Please email if you have any questions.

1. What currency do you charge?

At , we only transact in USD US Dollar.

2. What are the payment method that you accept?

We accept online payment via Visa, MasterCard,and  Paypal.

We also accept off line payment. All that need to be done is to select off-line payment when you checkout and the make payment via DBS Bank Deposit or TT.

    3. How to I order from AVG Online Store?

    To place an order:

    1. Select the product you like to purchase.
    2. Click "Add to Cart" to place your selected product in your shopping cart.
    3. Continue shopping if you like to add more products.
    4. Click "Check Out" when you are ready to make payment.
    5. We accept Credit Cards, Paypal and offline method - Bank Transfer and Cheque.
    6. Select one of your preferred payment from the above
    7. The AVG License System will email you the License Key and link to download after payment is cleared.

    4. Why should I buy from AVG Online Store?

    Getting from Deals Antivirus give you special promotion not available elsewhere.

    Deals Antivirus periodically run online promotion campaign to offer special discount via our promo code.

    We also run promotion during IT Shows before the actual date to allow customer buy in special promotion price.

    Like our Facebook page for updates.

    5. What is your refund policy?

    Please refer to our refund policy

    6. Is my privacy protected?

    Please refer to our privacy policy.

    7. Is my credit card data safe?

    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As for credit card information that you entered during the purchasing process, it would pass through our site to payment provider that we used; it is invisible to us.

    Our onlie store is powered by Shopify which is PCI Compliant.


    8. When do I expect to receive the merchandise?

    Orders received will be processed immediately. During the working days, the AVG License number key code and download link will be emailed to you within 12 hours. Orders made during weekends and public holiday will be process on the next working day.

    9. What is your method of delivery ?

    We deliver the software via email where the software License number key code and download link will be emailed to you.

    10. Do you deliver the software box physically to us ?

    No. The software will only be delivered electronically. 

    11. Where do you deliver ?

    We deliver software electronically for order made from any part of the world.  

    12. When is my license expiry date?

    For new purchases, your License expiry date will start when your payment is clear and the system generate your new License Number.

    For renewals, our License expiry date will extend based on your current expiry date to respective years of renewal

    13. How do I request for support?

    Please visit respective antivirus software compay for support.

    Please email if you have any questions regarding your online purchases.

    14. How do I request for B2B orders or bulk orders?

     Please contact us or email